Frequently Asked Questions About Our Hair Salon

Absolutely! We encourage all salon guests to bring inspiration pictures. It helps our expert stylists understand your hair goals and ensures we create the look you’ve been dreaming of.

We advise against washing your hair before your appointment. Natural scalp oils act as a barrier to protect your hair during colour services. Plus, our team ensures your hair is clean and ready to go as part of your service.

Yes, we offer plenty of free parking right at the front of our salon, conveniently located in Biggera Waters, just minutes from Harbour Town.

At IAMLILYG Hair Studio, the Gold Coast’s best hair salon, we pride ourselves on delivering beautifully finished hair with every service. That’s why all of our colour services include a blowdry as part of the pricing—so you’ll always leave looking flawless.

No worries! You have a few options to reach us:

• Message us on Facebook

• Send a text with photos of your hair and inspiration

• Fill out the form on our Contact Us page

Alternatively, you can book a complimentary consultation, and we’ll help you choose the best services to achieve your dream hair.

Yes! Both Afterpay and Zippay are available for services valued at $150 or more. Enjoy your dream hair today and pay later.

Yes, but please note that IAMLLILYG Hair Studio is a fully functioning hair salon. For their safety, children must remain supervised at all times. Additionally, as our services take time, we recommend bringing something to keep them entertained.

We’re conveniently located in Biggera Waters, just down the road from Harbour Town, Gold Coast’s favorite shopping destination. Simply search IAMLILYG Hair Studio on Google or Apple Maps, and you’ll find us upstairs in Studio 37, 215 Brisbane Road, Biggera Waters.

Absolutely! To provide an accurate quote, we recommend booking a complimentary consultation where we can assess your hair, discuss your goals, and tailor your services.

Yes! We specialise in guiding first-time extension clients through the process. During a complimentary consultation, we’ll explain maintenance, aftercare, and what to expect so you feel confident with your new look.

Yes! Aftercare is essential for maintaining your results. We’ll provide personalised product recommendations and care tips during your appointment to ensure your hair stays flawless.

We understand that life happens! If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice to avoid a fee. Cancellations or rescheduling with less than 24 hours’ notice will result in a 30% fee charged to the card on file.

We’ll send you a text reminder 48 hours before your appointment, which is the perfect time to confirm, cancel, or reschedule if needed. Simply reply to the text or give us a call to make changes.

Please note: No-shows will be required to pay a 50% deposit before booking their next appointment.