Frequently Asked Questions About Our Hair Salon

Absolutely! I encourage all salon guests to bring inspiration pictures. It helps me understand your hair goals and ensures I create the look you’ve been dreaming of.

I advise against washing your hair before your appointment. Natural scalp oils act as a barrier to protect your hair during colour services. Plus, I ensure your hair is clean and ready to go as part of your service.

Yes, I have plenty of parking out the front of my home salon in Coomera.

At IAMLILYG Hair Studio, the Gold Coast’s best hair salon, I pride myself on delivering beautifully finished hair with every service. That’s why all of my colour services include a blowdry as part of the pricing - so you’ll always leave looking flawless.

No worries! You have a few options to reach me:

• Message me on Facebook

• Send a text with photos of your hair and inspiration

• Fill out the form on our Contact page

Alternatively, you can book a complimentary consultation, and I’ll help you choose the best services to achieve your dream hair.

Yes! Both Afterpay and Zippay are available for services valued at $150 or more. Enjoy your dream hair today and pay later.

Yes, however as IAMLILYG Hair Studio is a home-based hair salon, for the safety and respect of the space children must remain fully supervised at all times and cannot wander around the home. I recommend packing a quiet activity to keep them entertained while you're being pampered.

I am conveniently located in Coomera, just down the road from Coomera Westfield, one of the Gold Coast’s favorite shopping destinations. For the security and privacy of my space, the address will be provided upon booking. 

Absolutely! To provide an accurate quote, recommend booking a complimentary consultation where I can assess your hair, discuss your goals, and tailor your services.

Yes! I specialise in guiding first-time extension clients through the process. During a complimentary consultation, I’ll explain maintenance, aftercare, and what to expect so you feel confident with your new look.

Yes! Aftercare is essential for maintaining your results. I’ll provide personalised product recommendations and care tips during your appointment to ensure your hair stays flawless.

I understand that life happens! If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice to avoid a fee. Cancellations or rescheduling with less than 24 hours’ notice will result in a 30% fee charged to the card on file.

I’ll send you a text reminder 48 hours before your appointment, which is the perfect time to confirm, cancel, or reschedule if needed. Simply reply to the text or give me a call to make changes.

Please note: No-shows will be required to pay a 50% deposit before booking their next appointment.